TELEPARK
QUICK REF
TABLE OF
CONTENTS
ABOUT TELEPARK
3
CREATING AN ONLINE PROFILE
4
PARKING BY SMS TEXT
5
PARKING BY PHONE CALL
6
PARKING BY WEB
7
TERMINOLOGY
8
SUPPORT / CONTACT INFO
8
TELEPARK
IS A SYSTEM THAT ENABLES
CUSTOMERS TO PAY FOR PARKING IN
NOTE!
REAL TIME USING A MOBILE PHONE
Make sure to always TERMINATE your
transaction when you are finished parking
After a quick online registration, (Select “Register for Telepark
Services”) on www.telepark.com, the registered phone number is
recognized every time it calls the Telepark system to Start and
Stop parking. To fully use the system, you can create an ONLINE
PROFILE (Select “Create an Online Profile”) to manage your
account, giving you the ability to modify account details and view
parking history. This is optional. You do not need to create an Online
Profile to use the Telepark System.
SIGN UP FOR TELEPARK SERVICES
by going to www.telepark.com and click on “Register for
Telepark Services” To register for the Telepark Services, you will
need to provide your Mobile Phone Number, License Plate, Credit
Card, email address and determine a Maximum Charge (Payout)
per Transaction, should you forget to terminate your parking. Upon
completing your registration, you will receive a text message and
email with your Telepark Account Number (Parkcard number) at
which time you may start parking by using your registered mobile
phone. In order to add more than one vehicle or phone number to
the account, you will need to create an “Online Profile” to manage
your account.
3
CREATING AN
ONLINE PROFILE
To be able to use certain features like parking from the web with
your mobile phone or adding multiple phone n
your account, you’ll need to create an Online
Creating an Online Profile is quick and easy
1. Visit www.telepark.com
2. Click “Create an Online Profile” from the me
3. Agree to the terms and conditions
4. Log in and fill out your information.
5. Enjoy Parking!
4
START PARKING WITH YOUR
MAIN LICENSE PLATE
Send text message ‘ XXXX’ to 1 647 725-9363 where XXXX is the lot
number. For example, if the lot number was 1234, you would text
‘1234’ to number 1 647 725-9363.
1234
1234
PARKING BY
First time user, register online at:
OR
SMS TEXT
START PARKING WITH ANOTHER
REGISTERED PLATE
Send text ‘ XXXX 2’ or ‘XXXX 3’ to number 1 647 725-9363 where “2” is the
second license plate and “3” is the third license plate you registered in your
ONLINE PROFILE.
2
1234
1234 2
First time user, register online at:
START PARKING WITH AN
UNREGISTERED PLATE
Send text message ‘ XXXX LLLL’ to number 1 647 725-9363 where XXXX is
the lot number and LLLL is the License plate you would like to use. For
example, if the lot number was 1234, and you want to park with license
plate AAAA123, you would text ‘ 1234 AAAA123’ to number 1 647 725-9363
1234
AAAA 456
1234 AAA123
First time user, register online at:
DONT FORGET TO
STOP PARKING
send text message ‘TERM’ to number 1 647 725-9363
5
START PARKING WITH YOUR
MAIN LICENSE PLATE
Call the telephone number found on the parking sign and follow prompts
to activate parking.
Dial the Telepark phone number below from your
registered phone and follow the instructions
123.456.7890
First time user, register online at:
1
2
ABC
3
DEF
4GHI
5JKL
6MNO
7PQRS
8TUV
9WXYZ
0+
PARKING BY
Dial the Telepark phone number below from your
registered phone and follow the instructions
123.456.7890
Text XXXX from your registered phone
to the number below
PHONE
START PARKING WITH
ANOTHER REGISTERED PLATE
CA
Call the telephone number found on the parking sign and follow prompts to
activate parking, and
then press 2 to commence parking with your 2nd plate
registered OR press 3 to commence parking with your 3rd plate registered.*
Dial the Telepark phone number below from your
registered phone and follow the instructions
123.456.7890
First time user, register online at:
1
2
3
4
5
6
7
8
9
0
ABC
DEF
GHI
JKL
MNO
PQRS
TUV
WXYZ
+
Dial the Telepark phone number below from your
registered phone and follow the instructions
123.456.7890
Text XXXX from your registered phone
to the number below
AAAA 456
DONT FORGET TO
STOP PARKING
Call the telephone number found on parking sign and type in the
pound (#) sign to end parking.
Dial the Telepark phone number below from your
registered phone and follow the instructions
123.456.7890
First time user, register online at:
1
2
ABC
3
DEF
4GHI
5JKL
6MNO
7PQRS
8TUV
9WXYZ
0+
Dial the Telepark phone number below from your
registered phone and follow the instructions
123.456.7890
Text XXXX from your registered phone
to the number below
#
6
* You must have registered different license plates in your Online Profile Area to use this option
START PARKING
Open the web browser on your device and type in www.telepark.com
PARKING BY
Enter the Online Profile login credentials
you set up and press the “Login” button.
WEB
To use the Telepark web service, you must first
create an Online Profile. Please see page 4 for
instructions on how to create your Online Profile.
Select a license plate and parking area and
press the “Start” button.
DONT FORGET TO
STOP PARKING
To stop parking, simply press the stop button.
Contact Customer Service for any issues with this process at:
1.855.767.7275
7
TELEPARK
TERMINOLOGY
PARKCARD
Otherwise known as Telepark Account Number
MAXIMUM CHARGE AMOUNT (PAYOUT)
The maximum amount you want to be charged for parking in one transaction
(or parking session). If you forget to call, text TERM or click stop on the
For customer service, call
website, your parking will be terminated once your transaction reaches the
Maximum Charge (dollar amount) you selected for your account. You will never
1.855.767.7275
be charged more than this amount in one session. In order to continue parking,
you would need to start a new Parking session. The Maximum Charge Amount
Monday-Friday 8:30 a.m. to 8:00 p.m. E.S.T
can be changed at any time (before activating parking). Also please note that
if your Maximum Charge is not set high enough to cover your daily parking
Or email us at:
charges you may be subject to penalties (violations/fines) which may vary for
each lot.
support@telepark.com
NOTE:
CONVENIENCE FEE
New Visa/Debit card is not supported
A 35 cent convenience fee will be charged every time a new parking session
in the Telepark System.
parking is started.
8